IDFC Bank FASTag Customer Care Number

FAQs on IDFC FASTag Customer Care

1. How to buy the FIRST Forward FASTag?

   To buy the FIRST Forward FASTag, you have to create your tag account by visiting one of the IDFC FIRST Bank Sales offices or Point of Sale (POS) locations at Toll Plazas.

2. What are the main benefits of purchasing the FASTag from IDFC First Bank?

   Some of the main benefits of purchasing the FASTag from IDFC First Bank are mentioned below: Online portal is available, SMS alerts are provided for any transactions, Recharge can be completed online and Payments are easy.

3. Do I have to maintain a minimum balance in my FIRST Forward FASTag?

   Yes. For every tag, a specific minimum balance has to be maintained. This balance depends on the vehicle class or product subscribed.

4. What is the procedure to change the address and contact number?

   You will need to contact the bank's customer care to change the address and contact number.

5. What is the charge for FIRST Forward FASTag?

   To buy the FIRST Forward FASTag, you have to pay a one-time fee of Rs.200. The security deposit will be refunded depending on the type of vehicle.

6. Will I be charged a fee to replace the tag?

   Yes, a fee will be charged to replace the tag.

About the Author

Annie Jangam

Annie Jangam is a financial writer with a unique background in biotechnology and eight years of genomics research experience, culminating in 6 international publications. She combines her analytical and communication skills to simplify complex financial concepts, delivering precise and creatively engaging content in the fintech industry. She covers various financial products such as banking, insurance, credit cards, tax, commodities, and more. Outside of the financial realm, she dabbles in poetry. Her extracurricular passions include organizing events like One Billion Rising and Human Rights Day. She is committed to the equality of all people, a principle rooted in her Christian faith. Annie strives to embody the values of faith, hope, and love in both her work and her life.